This wee note comes better late than never. I mentioned a while back that I’d like to recognize the people and service we receive from the Megson FitzPatrick… Most recently I received assistance from Tammy Holleufer. I called the office to enquire about our home insurance policy and spoke to Tammy. Right from the get go Tammy was so very friendly. I felt like I was talking to an old friend or someone I’d been dealing with for a long time or someone I had an established relationship with. She answered my questions and more and followed up with me by email just like she said she would and right on schedule. She made my day. The other experience our family had with your office recently centered around an unfortunate situation that occurred with my son Stefan and his wife Helena’s house insurance. It was a very stressful situation for them that demanded their immediate attention and was of great concern to them given the circumstances. Once again, the employee Stefan was referred to met him right away and was extremely helpful. He put Stefan at ease and reassured him by providing several options and quotes to consider. Stefan left the office feeling relieved and very encouraged that someone had his back. Stefan is now a Megson fan and client due mostly because he was treated with kindness, understanding and professionalism. Jon and I have dealt with Megson for over 25 years (I think) for good reason; the people and outstanding customer service. Your hours are flexible, your products are competitive, you give back to the community and most important the employees make the difference. A heartfelt thank you from the Roodbol family, and we wish you all many more years of success.Jon and Jacqueline Roodbol
All staff at the Wilson Street Branch are EXCELLENT examples of what GREAT customer service is. Thank you!Mrs. L
I was most impressed with the expedient service in regards to my motorcycle quote I had requested. I received a response a short time after I had submitted my request and I was not surprised that my next phone call would be from Megson FitzPatrick. I was most pleased with the fair rates that were provided to me. Megson FitzPatrick will always have me as a customer for my motorcycle andGeoff Young Motorcycle enthusiast and customer for life.
I am fortunate to have Megson FitzPatrick as our risk manager and insurance provider. They have always taken an active role in our ever-evolving security software business to ensure that we have the most comprehensive coverage and their expert advice and top-notch service are the best in the industry in my books.Elton Pereira Co-Founder, President and CEO ParetoLogic Inc