Your Questions About Personal Insurance & COVID-19, Answered

There is so much uncertainty in the world right now that nearly everything feels like it has changed. As people around the globe work together to slow the spread of the virus, businesses are adapting to a new climate of physical distancing, and adjusting their models to help protect and support their staff and customers.

While insurance might, understandably, not be at the forefront of your mind right now, the risk to your property has not changed, and it is

Resources for Local Businesses and Individuals During the Pandemic

There is seemingly endless information about the pandemic floating around, and it can be hard to know what links to click, what resources to trust, and where to seek out the facts that are relevant to you.

In hopes of making this easier, we have compiled a list of local resources that may have the information you need.

Our favourites: the Government of BC and the BC Centre for Disease Control websites.


Your Questions About Business Insurance & COVID-19, Answered


With the quickly-evolving business environment during the COVID-19 crisis, we recognize you are facing new challenges and have questions about your insurance program. This Frequently Asked Questions document will help answer some of your questions. We encourage you to connect with your Account Executive.

Can I cancel my insurance?

Yes, insurance can be canceled at any time. Premiums paid would be refunded for the remaining policy term. Each policy wording is subject to its own cancellation terms, but your

Do Your Homework: Tips for Working Remotely During the Pandemic

Today, I write to you from my kitchen table, the new normal for me and many others. Like everything else in the world right now, working from home feels strange. So far I have learned (a) what a modem is (yes, I know should have known that already – if they had called it the internet box with the flashing lights, I would have got it right away), (b) that our kitchen chairs are rather uncomfortable, and (c) that you

Traveling During the Pandemic: What You Need to Know About COVID-19 and Your Insurance

Everything feels a little different during a global health emergency: in addition to rationing flour, I stopped dreaming of traveling the world, and started dreaming of traveling to the grocery store guilt-free. For some, however, trips had been booked, and others were already traveling when the spread of COVID-19 (coronavirus) escalated.

To understand whether your travel insurance will cover you for pandemic-related problems, we need to consider a few things: the date you booked your trip, your date of departure,