Hours & Locations | please select for view information

We are open for in-person business at all of our locations!

As we are limiting the number of clients in the office at any one time to
three, for your comfort and convenience and to avoid waiting in line, we
encourage you to continue to utilize our website or contact us via email or phone
to conduct your transactions remotely.

To renew or cancel your auto insurance policy, please complete our online
ICBC Request Form and an auto insurance expert will be in contact.

For vehicle registrations, transfers of ownership, or other transactions
you wish to complete in-person, please visit our Shelbourne or Uptown
locations.

For any other auto insurance needs, please call or email to discuss your request
with an auto insurance expert. When phoning, please be sure to have your driver’s
license and insurance documents available. During this time, policy documents
and signatures will be accepted via email. Any required decals will be mailed to
you once the transaction is complete.

If you do wish to make an in-person appointment, please utilize the "Book an
Appointment" button on our home page or phone us at 250.595.5212 to set
up an appointment.

Please select any of the following to download our COVID-19 frequently asked questions.

ICBC (Auto) FAQs

Personal Insurance FAQs

Business Insurance FAQs

Thank you,
Megson FitzPatrick