Skip to content


Megson FitzPatrick Claims Advantage

We believe Claims Advocacy is possibly the most important element of any brokers offering to a client. Included with your policy premium our dedicated claims professionals provide claims advocacy and expertise to help you achieve the best possible settlement in a prompt and fair process.

The bottom line is we all buy insurance to provide protection in the event we experience a loss or claim. The truth is, experiencing a claim can be overwhelming and the thought of making a claim can seem daunting. There are many things to consider and often you are working alone with your insurer in the settlement of your claim. For these reasons and more, Megson FitzPatrick has invested in a dedicated claims division. We are one of the few brokers who provide full-time claims professionals to help our clients navigate the claims process.

Business & Home Claims

Call us During Office Hours:

250.595.5212 or 1.888.595.5212

Call us After Office Hours:


Motorcycle Claims

Aviva Motorcycle Claims:


Auto Claims

ICBC Auto Claims (24/7):

1.800.910.4222 or 1.604.520.8222
Report A Claim Online

After hours Family Auto Claims:
1.888.661.4404 or 1.604.681.6123

Family Insurance Emergency Road Service (24/7):

  1. Your insurance policy number and the date of the incident
  2. Any photos you have
  3. Police reports
  4. Any correspondence relating to the claim
  5. Location of the incident
  6. Names and contacts of any service providers you used to assist you
  7. Any invoices or list of costs you may have incurred
  8. Receipts for lost or damaged items
  9. Contact information where you can be reached

Your premium is determined by a number of factors, which include your claims history. Since every scenario is different, you will need to discuss this with your broker to get more information.

Our claims professionals will work with you to go through the details of the incident and research the costs to repair or replace your damaged property. We will then review your policy to determine how much of your claim can be paid based on your coverage. If for any reason your loss isn’t covered, we will discuss your options at that time.

We would all like to see your claim settled as quickly as possible, but how long depends on a number of factors. Some claims can be closed within one phone call, whereas some of the more complex ones can take much longer. The best way to speed up your claim is to provide as much information to us as quickly as possible so that we can start working with you towards the proper resolution of your claim.

Areas We Serve

  • Abbotsford
  • Aldergrove
  • Burnaby
  • Campbell River
  • Castlegar
  • Chilliwack
  • Colwood
  • Coquitlam
  • Cordova Bay
  • Courtenay
  • Cranbrook
  • Dawson Creek
  • Duncan
  • Esquimalt
  • Fernie
  • Fort St. John
  • Gibsons
  • Gulf Islands
  • Kamloops
  • Kelowna
  • Ladner
  • Ladysmith
  • Langford
  • Langley
  • Mission
  • Nanaimo
  • Nelson
  • Oak Bay
  • Osoyoos
  • Parksville
  • Peachland
  • Penticton
  • Port Alberni
  • Powell River
  • Prince George
  • Prince Rupert
  • Quesnel
  • Richmond
  • Saanich
  • Salmon Arm
  • Sechelt
  • Sidney
  • Sooke
  • Squamish
  • Summerland
  • Surrey
  • Terrace
  • Trail-Fruitvale
  • Tsawwassen
  • Uptown
  • Vancouver
  • Vernon
  • Victoria
  • View Royal
  • Whistler
  • White Rock
  • Williams Lake

Customer Testimonials

I actually live on the mainland but often visit the island. Any time I can I try and insure my vehicle here instead of anywhere else. I have had great experiences with the employees here. Vicky Bui helped me this time when I went in. She was polite, knowledgeable, and answered all my questions. Helped me to insure my vehicle as fast and pain-free as possible. I highly recommend getting your insurance here.

I’ve had a couple bikes insured with Megson FitzPatrick and each time I’ve had to call their support centre; either for an insurance transfer, or simply to purchase or end insurance, they have been quick, simple and very friendly. Their staff know what they are talking about and they offer solid motorcycle insurance for the year at very good/competitive rates.

Start a conversation with one of our expert brokers today to determine the right coverage for you.

Get Started